Etisalat Nigeria and Huawei enter IT outsourcing agreement

Emirates Telecommunications Corporation, Etisalat, and information and communications technology solutions provider, Huawei have announced a strategic IT outsourcing agreement, the first of its kind in the African Region.

 The deal will see Huawei responsible for the operational management of Etisalat Nigeria’s IT services across Technical Infrastructure, Application Management and User Support, with business planning architecture and governance retained by Etisalat Nigeria.

 According to Matthew Willsher, CEO of Etisalat Nigeria, the decision to outsource aspects of the company’s IT function is aligned with the corporate vision of “creating more value for customers by improving quality, reducing costs, embedding innovation and increasing the speed of delivery” alongside contributing to an improvement in service quality throughout the country.